Knowledge Base

Reset Search



My router reboots when the modem is inserted

« Go Back



My router reboots when the modem is inserted

Products Supported: All Products. Click here to identify your router.

Firmware Version: Any Firmware Version - for information on upgrading firmware, click here.

Quick Links



Related Articles


The router will power on and you will be able to access the menu of the router and make changes. Once a cellular modem is connected to the router, it will reboot. Depending on the router model, the last four lights may remain lit.



The router is not receiving the required power to power both the router and the modem.


Verify the power adapter you are using meets the specifications for your router, listed below.

If you have another power supply, try that with the router. Also, verify the router has the latest version firmware.

CBA250 / CTR350 / CTR500 / PHS300

  • 5 Volt 2.5 Amp

MBR90 / MBR900

  • 12 Volt 1.0 Amp

CBA750 / MBR800 / MBR1000 / MBR1100 / MBR1200 / MBR95 / CTR35 / CBR400 / CBR450/ MBR1200B / MBR1400 / IBR600 / IBR650

  • 12 Volt 1.5 Amp

Related Articles/Links


Published Date: 10/07/2015

This article not have what you need?  Not find what you were looking for?  Think this article can be improved?  Please let us know at



Was this article helpful?



Please tell us how we can make this article more useful.

Characters Remaining: 255