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Identify Cradlepoint Products

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Products Supported: All Cradlepoint router and modem models.

Firmware Version: Any Firmware Version - for information on upgrading firmware, see Firmware Policy FAQ.
 


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Summary

Directions

End of Life/Discontinued Models

Related Articles


Summary

This article describes how to determine the Series and Model of a Cradlepoint product.

Cradlepoint models don't all have the same set of features and capabilities, so the process for troubleshooting these devices varies. In order to answer questions about the capabilities of a certain router or modem, or to resolve any issues it might be experiencing, we must first correctly identify the product.


Directions

Visual Identification

  • Step 1: Locate the description label of your router or modem. Usually it will be found on the bottom of the device.
    • Note: If the router appears to have no visible label, but has a sliding battery door, it is a PHS300.

Router Label

  • Step 2: The device model should be labeled as Model No. or Part No.

Router Label Closeup

  • Step 3: If there is a H/W ver. listed, please note it as well. For some router models the hardware version determines whether the device has a certain capability or not.
  • Step 4: Consult the tables below to identify and view product information for your device.
 
Table 1: Cradlepoint Router Series and Models
RouterModel
AER1600 product viewAER1600
AER1650
User-added imageAER2200
User-added imageCBA850
CR4250 product imageCR4250
COR IBR200 product imageCOR IBR200
COR IBR1600B product imageCOR IBR600B
COR IBR650B
COR IBR1600C product imageCOR IBR600C
COR IBR650C
COR IBR 900 product viewCOR IBR900
COR IBR950
COR IBR 1700 product viewCOR IBR1700
User-added imageCOR IBR1100
COR IBR1150

 

Table 2: Cradlepoint Integrated Modem Models
Integrated ModemModel
User-added imageMC400
User-added imageMC400-ARC




Remote Identification

If you have no physical access to the device, we can still try to identify it by connecting to it.

  • Step 1: Connect to your router and access its administrative console.
    • Local Connection: If you are able to connect to the router locally, follow the instructions in Connecting a Computer to a Cradlepoint Router. Access the router's administration console by going to http://192.168.0.1 in your web browser.
    • Remote Connection: Access the router by going to http://[your public IP address]:8080 in your web browser.
    • Note: If you do not see a login page when accessing the router, its IP address may have been changed, or its security level increased. It will be necessary to identify the router visually.
  • Step 2: Compare the appearance of the router's administrative console with the images in Table 3 below to determine your router's Series.
 
Table 3: Cradlepoint Interface Differences
Series 1 & 2Series 1 & 2 Interfaces
Series 3User-added image
Series 3 Post FW 61191-S3_Post_FW_6_interface.JPG
  • Step 3: Follow the appropriate Series 1 & 2, Series 3 with 6.0 firmware, OR Series 3 prior to firmware 6.0 instructions to log into your router's console.
  • Step 4: Locate your router information.
    • Series 1 & 2: Click on the Status tab, and choose Logs in the left navigation menu. Click Save Log to generate a text copy of your router's information. Open this file with any text editor and search for Prod or Product.
    • Series 3: Click on the Status tab. Locate the Device Information section and look for the Product listed there.

End of Life/Discontinued Models


The following tables list the Cradlepoint devices that are discontinued or have reached end-of-life and are no longer supported.
 
Discontinued Routers
 
Table 4: Discontinued Series 3 Routers
RouterModelReplacement Model
AER2100 product imageAER2100AER2200
User-added imageAER3100
AER3150
AER2200
User-added imageMBR95AER1600
User-added imageCBR400
CBR450
CTR35
COR IBR600B/C
COR IBR600B/C
NA
IBR350 product imageCOR IBR350COR IBR200
User-added imageIBR600
IBR650
COR IBR600B/C
COR IBR600B/C
 
Table 5: Discontinued Series 2 Routers
RouterModelReplacement Model
User-added imageCBA750B
MBR1200
MBR1200B
MBR1400
MBR1400v2
ARC CBA850
AER1600
AER1600
AER1600
AER1600
User-added imageCTR500
CBA250
COR IBR600B/C
COR IBR600B/C
User-added imageMBR1200B
MBR1000
MBR900
MBR90
MBR800
MBR1100
AER1600
AER1600

NA
NA
AER1600
AER1600
 
Table 6: Discontinued Series 3 Routers
RouterModelReplacement Model
User-added imagePHS300COR IBR600B/C
User-added imageCTR350NA

 
 
 Table 7: Cradlepoint Discontinued Integrated Modems
Integrated ModemModelReplacement Model
User-added imageMC300NA
User-added imageMC200AER1600
User-added imageMC20NA
  

Related Articles/Links


Published Date: 10/05/2015

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