Knowledge Base

 
Reset Search
 

 

Article

Default Password

« Go Back

Information

 
Content

Series 3: Default Password

Products Supported: All Series 3 router models. Click here to identify your router.

Firmware Version: Applies to all Series 3 Firmware Versions. For information on upgrading firmware, click here.


Quick Links

Summary

Directions

Troubleshooting

Related Articles


Summary

This article describes how to find your router's default wireless or administrative password.

When connecting to the router wirelessly for the first time, it is necessary to provide the correct password. A password is also required to access the router's administrative console before viewing any router information or making changes to the router's configuration. If the Cradlepoint router has not yet been configured, or if it has been factory reset, it will accept the default password for both WiFi and admin connections.

Please note: the default password shown in your router's quick start guide is only an example and is not going to work for your router.


Directions

  • Step 1: Locate the description label of your router. Usually it will be found on the bottom of the device.
  • Step 2: In most cases, the default password will be printed on this label. If you do not see it, please refer to the Troubleshooting section of this article.

 


Troubleshooting

There is No "Default Password" on the Label - Please contact Cradlepoint Support for assistance in recovering the password for the device. 

There is No Label or the Label is Illegible - Please contact Cradlepoint Support for assistance in recovering the password for the device. 

Default Password Doesn't Work

Password might be mistyped.

  • The password will only contain lowercase letters A though F and digits 0 through 9.
    • If a character looks like the letter O (o), it is actually the number 0 (zero).
  • The default password is CaSe SeNsItIvE! Verify that Caps Lock is turned off, and that you are typing lower-case characters.
  • Make sure that Num Lock IS turned on and numbers are correctly rendered.
  • Be wary if you have multiple keyboard layouts or multiple input languages. Try typing the password into a simple text editor, like Notepad, to verify that it looks right. If it does, you can try copying it from the text editor and pasting it directly into the password field.

Password may have been changed.

  • If you're typing in the default password and it still does not work, it may have been changed. Please try using your custom passwords.

WiFi connections can be different.

  • If you are trying to connect to the router wirelessly, and your device is requesting a PIN, please click here for additional troubleshooting steps.
  • If you are able to connect to the router with a cable, it is possible to double check the wifi password.
    • Please follow the steps outlined in this article to locate the WPA Password for the network you are trying to connect to.
    • Write down the WPA Password and click Cancel in the Wireless Network Editor Window to close it without making any changes.
    • Try connecting again using the WPA Password that you just copied.
  • If your wifi password has recently been changed, you may need to tell your computer to forget the old password before it recognizes the new one. Please click here for details on how to accomplish this.

If all else fails - factory reset: If none of the passwords you have tried worked, factory resetting the router will allow us the default password again. Please click here for factory reset instructions.


Related Articles/Links

 

Published Date: 09/29/2015

This article not have what you need?  Not find what you were looking for?  Think this article can be improved?  Please let us know at suggestions@cradlepoint.com.

Feedback

 

Was this article helpful?


   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255