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NCOS: How to Configure Remote Administration on a Cradlepoint Router

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NCOS: How to Configure Remote Administration on a Cradlepoint Device

Products Supported: All Series 3 router models and access points. See Identify Cradlepoint Products to identify your device.

NCOS Version: 6.0.0 - for information on upgrading NCOS Versions, see Firmware Policy FAQ.


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Summary

Configuration

Access a Cradlepoint Device Remotely​

Related Articles


Summary

This articles provides step-by-step instructions for configuring remote administration (also called remote management) on a Series 3 Cradlepoint device.*

When remote web administration is enabled, it allows access to the Cradlepoint device's administration web pages from the Internet. When remote web administration is disabled, the admin website can only be accessed by a client on the local network.

Note: A publicly routable IP address is required for remote administration of Cradlepoint devices. See How to determine if you have a publicly routable IP address for more information.
 

*The term "devices" refers to Cradlepoint routers and access points.


Configuration

Configuration Difficulty: Intermediate

Enable Remote Administration


Use the following steps to enable Remote Administration of a Cradlepoint device:

1. Log into the devices's NCOS Page. For help with logging in see NCOS: Accessing the Setup Pages of a Cradlepoint router.

2. Click the SYSTEM tab from the left-hand side menu and select Administration from the drop-down menu.

3. Click on the Remote Admin item from the sub-menu.

4. Check the Allow Remote Web Administration box.

Note: Enabling Require HTTPS Connection will allow the devices to ignore non-secure connections, as an added security measure. When using this option, please allow 30 minutes before accessing the device.

Note: You may enable Remote Access Restriction within a router's Zone Firewall settings to restrict access to specific IP addresses. 

5. Record the HTTP Port or the Secure HTTPS Port number for future use.

Note: The remote administration port numbers may be changed from their default values for added security. Keep in mind that certain carriers will block some ports.

6. Click Save, then click OK to accept the warning dialog to save the changes.


Figure 1: NCOS Remote Admin screen

User-added image


Now your device can be reached from the Internet.
 

Access a Cradlepoint Device Remotely


Cradlepoint devices can be accessed remotely using the NCM Remote Connect menu or directly via a Web browser.

The recommended way to remotely access Cradlepoint devices is by using NCM's Remote Connect menu. See NCOS: Accessing the Setup Pages of a Cradlepoint router for instructions.

The alternate method to remotely access Cradlepoint devices is by using a device's IP address or DNS hostname in a Web browser.

To access the device from the Internet using a Web browser, enter the device's [protocol][IP address]:[port number] into your web browser address bar.
 

  • [protocol] - this will either be HTTP or HTTPS
  • [IP address] - this is the public IP address provided by the carrier
  • [port number] - this is the number that was selected during configuration of remote management. HTTP and HTTPS will use different ports, so this number must also correspond to the selected protocol.


For example:

  • 172.22.96.125:8080
  • http://75.84.112.31:6112
  • https://75.160.180.139:8443


If you have a dynamic DNS hostname, you can use it instead of the IP address. See NCOS How to setup Dynamic DNS for more information on configuring dynamic DNS hostnames.
 

  • my-dyndns-hostname.com:8080
  • https://my-no-ip-hostname.com:8443


Once the page loads, you will see a login page, identical to the one you would have seen if you connected directly to the Cradlepoint device.

Figure 2: NCOS Login Screen
NCOS login screen
 

NOTE: If you ARE connected to the device locally, the remote admin page may not come up.
 


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Published Date: 07/14/2017

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