NCOS: How to Configure Remote Administration on a Cradlepoint Device
Products Supported: All Series 3 router models and access points. See Identify Cradlepoint Products to identify your device.
NCOS Version: 6.0.0 - for information on upgrading NCOS Versions, see Firmware Policy FAQ.
This articles provides step-by-step instructions for configuring remote administration (also called remote management) on a Series 3 Cradlepoint device.*
When remote web administration is enabled, it allows access to the Cradlepoint device's administration web pages from the Internet. When remote web administration is disabled, the admin website can only be accessed by a client on the local network.
Note: A publicly routable IP address is required for remote administration of Cradlepoint devices. See How to determine if you have a publicly routable IP address for more information.
*The term "devices" refers to Cradlepoint routers and access points.
Configuration Difficulty: Intermediate
Enable Remote Administration
Use the following steps to enable Remote Administration of a Cradlepoint device:
1. Log into the devices's NCOS Page. For help with logging in see NCOS: Accessing the Setup Pages of a Cradlepoint router
2. Click the SYSTEM
tab from the left-hand side menu and select Administration
from the drop-down menu.
3. Click on the Remote Admin
item from the sub-menu.
4. Check the Allow Remote Web Administration
box.Note: Enabling Require HTTPS Connection will allow the devices to ignore non-secure connections, as an added security measure. When using this option, please allow 30 minutes before accessing the device.Note: You may enable Remote Access Restriction within a router's Zone Firewall settings to restrict access to specific IP addresses.
5. Record the HTTP Port
or the Secure HTTPS Port
number for future use.Note: The remote administration port numbers may be changed from their default values for added security. Keep in mind that certain carriers will block some ports.
6. Click Save
, then click OK
to accept the warning dialog to save the changes.Figure 1: NCOS Remote Admin screen
Now your device can be reached from the Internet.
Access a Cradlepoint Device Remotely
Cradlepoint devices can be accessed remotely using the NCM Remote Connect
menu or directly via a Web browser.
way to remotely access Cradlepoint devices is by using NCM's Remote Connect
menu. See NCOS: Accessing the Setup Pages of a Cradlepoint router
The alternate method to remotely access Cradlepoint devices is by using a device's IP address or DNS hostname in a Web browser.
To access the device from the Internet using a Web browser, enter the device's [protocol][IP address]:[port number] into your web browser address bar.
- [protocol] - this will either be HTTP or HTTPS
- [IP address] - this is the public IP address provided by the carrier
- [port number] - this is the number that was selected during configuration of remote management. HTTP and HTTPS will use different ports, so this number must also correspond to the selected protocol.
If you have a dynamic DNS hostname, you can use it instead of the IP address. See NCOS How to setup Dynamic DNS for more information on configuring dynamic DNS hostnames.
Once the page loads, you will see a login page, identical to the one you would have seen if you connected directly to the Cradlepoint device.
Figure 2: NCOS Login Screen
NOTE: If you ARE connected to the device locally, the remote admin page may not come up.
Published Date: 07/14/2017
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