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NetCloud Manager: Overview

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NetCloud Manager (NCM) Overview

Products Supported: All Current Series 3, CBA750, CBA250, CTR500, MBR1000, MBR800, MBR900, & MBR1200 router models. See Identify Cradlepoint Products to identify your router.

Quick Links

Navigate the User Interface
Contextual Help
Dashboard Overview
Customizing and Filtering Grid Views
Related Articles



This article is an overview of using NCM, including links to articles with more details on using NCM.

Navigate the User Interface

Once you have upgraded NCOS to at least 4.4.0 and registered your devices, go to the NetCloud Manager log in page and log in using your NCM credentials.

Figure 1: NetCloud Manager Login Screen
NCM login screen

NCM Tabs

The NCM navigation menu contains the following tabs:


Contextual Help

For contextual help, open the Help Panel by clicking on the question mark symbol in the top right corner.

Figure 2: NetCloud Manager Help Panel
User-added image

The Help Panel can be resized or collapsed.

Tip: Use your Web browser's “Find” function to search the help text (e.g. click Ctrl+F or ⌘+F).

Dashboard Overview

Figure 3: NetCloud Manager Dashboard
NCM dashboard tabs

The NCM Dashboard contains reporting information, using the following sub-tabs:

  • Home – includes reports for online/offline devices, data usage for WAN, WiFi as WAN, and ethernet WAN, 
  • GeoView – displays a map showing the physical location of devices in an account (devices must have location services enabled to appear on the GeoView map).
  • Uptime – for WANs, groups, and routers.
  • Modem Usage – modem data usage by carrier, group, and device, connected modem counts. 
  • Clients – reports on clients connected to devices.
  • Traffic – traffic reports by categories, applications, routers, and clients.

See NetCloud Manager Dashboard Tab for more information. 

Customizing and Filtering Grid Views

The DEVICES, GROUPS, NETWORKS, ALERTS & LOGS, SCHEDULER, and ACCOUNTS & USERS pages contain grid displays. The grids are customizable, using any of the following actions:

  • Reorder grid columns by dragging and dropping the column headers.
  • Resize columns by dragging the edge of the column headers.
  • Sort rows by ascending or descending order by clicking on the column headers.
  • Add or remove columns by using the “Column Selection” icon User-added image in the top right corner of the grid. Select or deselect columns from the popup list that appears.

Figure 4: NetCloud Manager - Customize the Grid
User-added image

Use either of the following options to filter the grid to show a subset of the grid items:

  • Type a string of characters into the search box (circled in the image shown below) to filter by devices that have that string in one of their fields. You can use partial strings, and the field does not have to start with the partial string. For example, “600” will display devices that have “IBR600” in the Product field.

Figure 5: NetCloud Manager - Search the Grid
User-added image
  • Some of the fields in the grid (e.g. Product) are hyperlinks for filtering the grid. Click on a hyperlinked field in the grid to filter the grid by that field's value. For example, click on “MBR1400v2” in the Product field to display only MBR1400v2 devices in the grid.

Related Articles/Links


Published Date: 07/13/2017

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