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COR IBR350L-VZ Modem Firmware Update Notification
Support - Last Published Date:  August 25, 2017
Cradlepoint has posted new L-VZ modem firmware, 01.00.05, and is a requirement for future network compatibility on Verizon’s network. The updated modem firmware package applies solely to the COR IBR350L-VZ router, which contains this affected modem.
Series 3: How to Configure and Use SMS on capable Cradlepoint routers
Support - Last Published Date:  February 20, 2018
This article provides steps to configure and use the SMS feature available in certain Cradlepoint models: AER31x0, AER21x0, AER1600, MBR1400v2, MBR1400v1, CBA850, CBA750B, IBR11x0, IBR6x0 & IBR350.
How To Install a SIM Card
Support - Last Published Date:  January 29, 2018
In some cases the Cradlepoint Modem may not have a SIM card installed, and it may be necessary to insert a SIM Card yourself. Cradlepoint has different Modem Types, each with a unique way of inserting a SIM card. This Article is intended to assist the u...
NCOS: Accessing the Setup Pages of a CradlePoint router
Support - Last Published Date:  August 22, 2017
In many cases it is necessary to log into the router's administrative console to make configuration changes or to troubleshoot. This article describes how to do this.
Dnsmasq Security Update
Support - Last Published Date:  October 13, 2017
In response to the critical security vulnerabilities discovered in the dnsmasq network service (CVE-2017-14491 and others), Cradlepoint has taken steps to incorporate the dnsmasq version 2.78 into its latest NetCloud OS.
Type and Size of SIM Cards Used in Cradlepoint Modems
Support - Last Published Date:  July 8, 2016
This article describes the type of SIM required for CradlePoint modems, and how to properly insert and remove it.
Identify Cradlepoint Products
Support - Last Published Date:  July 19, 2018
This article describes how to properly identify the Series and Model of your Cradlepoint product.
NCOS: VPN Quick Start Guide for Capable Cradlepoint Products
Support - Last Published Date:  July 13, 2018
VPN Overview and Examples for a variety of endpoint options
NCOS: WAN Verify
Support - Last Published Date:  July 19, 2018
This article describes how to configure WAN Verify on a Series 3 Cradlepoint router. This is the feature formally known as Advanced Failure Check.
NCOS: Zone Firewall
Support - Last Published Date:  July 19, 2018
Setting up and use cases for the Zone Firewall on a Series 3 Cradlepoint with NCOS 6.0 or later.
NCOS: Effectively utilizing 2-SIM modems
Manual - Last Published Date:  November 15, 2017
How to use 2-SIM modems: What can and cannot be done. Failover, profiles and data usage
Cradlepoint Product or User Manual
Support - Last Published Date:  August 30, 2017
This article provides a link to the product page of every CradlePoint product; there you can view the Product Manual (if one exists), the Data Sheet, or the Quick Start Guide.