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Identify Cradlepoint Products

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Products Supported: All Cradlepoint router and modem models.

Firmware Version: Any Firmware Version - for information on upgrading firmware, click here.

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This article describes how to determine the Series and Model of a Cradlepoint product.

Cradlepoint models don't all have the same set of features and capabilities, so the process for troubleshooting these devices varies. In order to answer questions about what a certain router or modem can do, or to resolve any issues it might be experiencing, we must first correctly identify the product.


Visual Identification

  • Step 1: Locate the description label of your router or modem. Usually it will be found on the bottom of the device.
    • Note: If the router appears to have no visible label, but has a sliding battery door, it is a PHS300.

Router Label

  • Step 2: The device model should be labeled as Model No. or Part No.

Router Label Closeup

  • Step 3: If there is a H/W ver. listed, please make note of it as well. For some router models the hardware version determines whether the device has a certain capability or not.
  • Step 4: Consult the tables below to identify your device.
Table 1: Cradlepoint Router Series and Models
 Series 3Series 2**Series 1**
User-added imageAER3100
User-added imageAER2100  
User-added imageMBR1400v2
User-added imageCBA850  
User-added imageIBR1100
User-added imageIBR350  
User-added imageIBR600
User-added imageMBR95**  
User-added imageCBR400**
User-added image MBR1000**
User-added image  CTR350**


Table 2: Cradlepoint Integrated Modem Models
User-added imageMC400
User-added imageMC400-ARC
User-added imageMC300**
User-added imageMC200**
User-added imageMC100**

Remote Identification

If you have no physical access to the device, we can still try to identify it by connecting to it.

  • Step 1: Connect to your router and access its administrative console.
    • Local Connection: If you are able to connect to the router locally, follow the instructions in this article. Access the router's administration console by going to in your web browser.
    • Remote Connection: Access the router by going to http://[your public IP address]:8080 in your web browser.
    • Note: If you do not see a login page when accessing the router, its IP address may have been changed, or its security level increased. It will be necessary to identify the router visually.
  • Step 2: Compare the appearance of the router's administrative console with the images in Table 3 below to determine your router's Series.
Table 3: Cradlepoint Interface Differences
Series 1 & 2Series 1 & 2 Interfaces
Series 3User-added image
Series 3 Post FW 61191-S3_Post_FW_6_interface.JPG
  • Step 3: Follow the appropriate Series 1 & 2, Series 3 with 6.0 firmware, OR Series 3 prior to firmware 6.0 instructions to log into your router's console.
  • Step 4: Locate your router information.
    • Series 1 & 2: Click on the Status tab, and choose Logs in the left navigation menu. Click Save Log to generate a text copy of your router's information. Open this file with any text editor and search for Prod or Product.
    • Series 3: Click on the Status tab. Locate the Device Information section and look for the Product listed there.

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Published Date: 10/05/2015

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