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Series 3: Default Password

Products Supported: All Series 3 router models. Click here to identify your router.

Firmware Version: Applies to all Series 3 Firmware Versions. For information on upgrading firmware, click here.


Quick Links

Summary

Directions

Troubleshooting

Related Articles


Summary

This article describes how to find your router's default wireless or administrative password.

When connecting to the router wirelessly for the first time, it is necessary to provide the correct password. A password is also required to access the router's administrative console before viewing any router information or making changes to the router's configuration. If the Cradlepoint router has not yet been configured, or if it has been factory reset, it will accept the default password for both WiFi and admin connections.

Please note: the default password shown in your router's quick start guide is only an example and is not going to work for your router.


Directions

  • Step 1: Locate the description label of your router. Usually it will be found on the bottom of the device.
  • Step 2: In most cases, the default password will be printed on this label. If you do not see it, please refer to the Troubleshooting section of this article.

User-added image

In the example above, the default password is 440c1fc1.


Troubleshooting

There is No "Default Password" on the Label

By default, all Series 3 Cradlepoint routers are configured to use the last eight characters of the router’s MAC address as the password.

  • Step 1: Locate a field called MAC Address or Wi-Fi MAC ID or Router MAC ID on your router's label.
  • Step 2: Disregard the first four characters of this value, and write down the last eight, omitting any spaces.

User-added image

In the example above, the default password is 4415bb4b.

There is No Label or the Label is Illegible

If you cannot read the label of your router, it can be a bit tricky find its default password, but it can be done.

  • Step 1: With your computer connected to a Cradlepoint LAN port via an Ethernet cable, open the Command Prompt or Terminal application on your computer, and enter the command: arp –a (If you are not sure how to do this, please consult your computer manufacturer.)
  • Step 2: Look for a device with the Internet Address matching your router. In most cases, it will be the first address in the list, and set to 192.168.0.1.
  • Step 3: Write down the last 8 characters of its corresponding Physical Address, ignoring spaces, dashes, and colons.

User-added image

In the example above, the default password is 44148993.

Default Password Doesn't Work

Password might be mistyped.

  • The password will only contain lowercase letters A though F and digits 0 through 9.
    • If a character looks like the letter O (o), it is actually the number 0 (zero).
  • The default password is CaSe SeNsItIvE! Verify that Caps Lock is turned off, and that you are typing lower-case characters.
  • Make sure that Num Lock IS turned on and numbers are correctly rendered.
  • Be wary if you have multiple keyboard layouts or multiple input languages. Try typing the password into a simple text editor, like Notepad, to verify that it looks right. If it does, you can try copying it from the text editor and pasting it directly into the password field.

Password may have been changed.

  • If you're typing in the default password and it still does not work, it may have been changed. Please try using your custom passwords.

WiFi connections can be different.

  • If you are trying to connect to the router wirelessly, and your device is requesting a PIN, please click here for additional troubleshooting steps.
  • If you are able to connect to the router with a cable, it is possible to double check the wifi password.
    • Please follow the steps outlined in this article to locate the WPA Password for the network you are trying to connect to.
    • Write down the WPA Password and click Cancel in the Wireless Network Editor Window to close it without making any changes.
    • Try connecting again using the WPA Password that you just copied.
  • If your wifi password has recently been changed, you may need to tell your computer to forget the old password before it recognizes the new one. Please click here for details on how to accomplish this.

If all else fails - factory reset: If none of the passwords you have tried worked, factory resetting the router will allow us the default password again. Please click here for factory reset instructions.


Related Articles/Links

 

Published Date: 09/29/2015

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