NCOS Patch for COR Configuration in NCM
February 9, 2016
What is it?Cradlepoint is issuing a NCOS patch for select COR family products managed in NetCloud Manager (NCM). If the application of a router configuration change via NCM is not successful, the router will disconnect from NCM and cannot reconnect. Are my devices affected?All versions of IBR1100, IBR1150, IBR600, IBR650, that meet the following conditions, are potentially affected: - Running NCOS 6.0.2, or 6.0.4 (6.0.4 is for IBR1100/50 only) - Managed via NCM Not Affected
Mitigation Steps: what actions do I take?Customers running NCOS 6.0.2 or 6.0.4, should upgrade to NCOS 6.0.5. NCOS 6.0.5 is now available in NCM and on the Connect Portal. Upgrading to New NCOSAt CradlePoint, protecting your network is our first priority. For information on how to upgrade NCOS, please view the Knowledgebase article below: Managing Cradlepoint Devices with NetCloud Manager NCOS 6.0.2 and 6.0.4 has been deprecated- These NCOS versions for the affected COR products are now deprecated from the Connect Portal.- These versions will be deprecated from NCM in mid-February. At that point: - These NCOS versions can no longer be applied to affected COR series via NCM- New COR series routers cannot be added to NCM Groups currently running these versions This article not have what you need? Not find what you were looking for? Think this article can be improved? Please let us know at firstname.lastname@example.org.
- COR products running NCOS 6.0.1 or earlier
- COR products not managed in NCM
- COR IBR350
- All other products (AER, ARC families)