NCOS: Factory Reset your Cradlepoint Router

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NCOS: Factory Reset your Cradlepoint Router

Products Supported: Series 3. Click here to identify your router.

NCOS Version: 6.0.x and newer - for information on upgrading NCOS Versions, click here.

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A factory reset will revert all configuration changes made to a router to their default state.


Warning: Performing a Factory Reset will erase all configuration changes that have been applied to the Cradlepoint router.

Configuration Difficulty: Beginner

Software Reset

  • Step 1: Log into the router's NCOS Page. For help with logging in please click here.
    User-added image

  • Step 2: Select System then System Control then Device Options from the left menu.

  • Step 3: Select Factory Reset Router button under Reboot Options.

  • Step 4: Verify you want to factory reset your device by selecting Yes.

Hardware Reset

  • Disconnect any devices that are connected physically to the Cradlepoint, leave only the power cord connected to the router.
  • With the router power ON use a straightened paper clip to press and hold the Reset Button on the Cradlepoint router for at least 30 seconds then release.


Once the router has completed the reset allow a minute for the router to initialize before attempting to connect and reconfigure the router.

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Published Date: 07/14/2017

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