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NCOS: Cradlepoint Automatic Modem Firmware Update

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NCOS : Cradlepoint Automatic Modem Firmware Update

Products Supported: AER31x0, AER2100, MBR1400v2, MBR1400, IBR350, IBR6x0, IBR11x0, CBA750B, and CBA850. Click here to identify your router.

NCOS Version: 6.0 and newer - for information on upgrading NCOS Versions, click here

NOTE: LP6 firmware is stored locally on the Modem, unlike the LP4 firmware that is stored on the Cradlepoint router. For more information on LP4 firmware, click here. 


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Summary

Configuration

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Summary

Certain Cradlepoint modems have the ability to receive modem firmware updates over the Internet connection of the router.


Configuration

Configuration Difficulty: Beginner
  • Step 1: Log into the router's NCOS Page. For help with logging in please click here.
  • Step 2: Click on System, then System Control, and then Modem Firmware from the navigation menu.

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  • Step 3: Select the Modem you wish to upgrade from the Modems: drop down list.
  • Step 4: The Cradlepoint will check online to see if there is a new firmware version. If there is a new version available it will display the new version.
  • Step 5: Click Automatic (Internet) to begin the automatic firmware update.

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The modem will now go through the following stages as it applies the modem firmware.

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  1. Downloading
  2. Validating
  3. Setting Mode
  4. Flashing
  5. Applying Firmware

After the firmware is applied, the router will reboot and the modem will reconnect (this process can take a few minutes). A double check of the firmware should show it has been updated and no longer show an update available.

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Published Date: 07/14/2017

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