Port configuration change for NCOS updates through NetCloud Manager (NCM)
September 22, 2015
BackgroundOn September 25th, Cradlepoint will change router and modem firmware updates originated by NetCloud Manager (NCM) for series 3 devices to the HTTPS protocol for browser communications instead of HTTP. ActionCustomers will need to ensure firewall port 443 (HTTPS) is open as Series 3 device updates will use HTTPS (port 443) rather than HTTP (port 80). Please read below to determine if you are affected or forward this communication to appropriate personnel. NCM users will not notice any changes in performance due to the change. Who is NOT affected
Who IS affected
- Customers with HTTPS port 443 open in their firewall for router traffic are not affected.
- The Cradlepoint MBR95, CTR35, CBR400, CBR450 and all Series 1 and 2 devices are not affected.
- Click here for lists of Series 1,2 and 3 devices
If you are affected
For more information contact your Cradlepoint Support Representative:
- Customers with Series 3 devices in NCM who do not have HTTPS port 443 open in their firewall for router traffic are affected.
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