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NetCloud Manager: Exporting Data

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NetCloud Manager: Exporting Data

Products Supported: AER2100, AER3100, MBR1400v2, IBR1100, IBR1150, IBR600, IBR650, CBA850. See Identify Cradlepoint Products to identify your router.


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Summary

Routers and Access Points

Network Interfaces and Rogue Access Points

Groups

Networks

Alerts & Logs

Accounts & Users

Reports

Common Mishaps / Known Issues

Related Articles


Summary

Cradlepoint NetCloud Manager (NCM) allows users to export different types of data into a Comma Separated Value (CSV) file.

The following items support data exports:

  • Routers and access points
  • Network interfaces and rogue access points
  • Groups
  • Networks (devices, namestations, ADConnect, gateways)
  • Alert logs and activity logs
  • NetCloud Manager permissions and NetCloud Perimeter permissions (Accounts & Users)

This document describes how to locate the data export features and lists the types of data exports available for each of the above items.

Router and Access Point Data Exports
 
1. Open DEVICES > Routers or DEVICES > Access Points.

2. Click Export.

3. Select an export option:
 
  • Filtered List (of routers or access points)
  • All Routers (or All Access Points)
  • Router Logs (or Access Point Logs)
  • Activity Logs
  • Diagnostic Data
 
Export router data
 
4. Save (or open) the generated .csv file when prompted:
 
Save as csv file dialog

Important: The router must be in a group, with logging enabled on the group, in order to retrieve the logs. For help adding a router to a group, see Managing your Cradlepoint Devices.

Follow these steps to enable log reporting for a device:

1. Open GROUPS, select a group, and then click Settings.

Enable log reporting

2. In the settings dialog, select Enable Log Reporting, and then click OK.

Settings dialog - enable log reporting 


Network Interface
 and Rogue Access Point Data Exports
 
1. Open DEVICES > Network Interfaces or DEVICES > Rogue AP.

2. Click Export.

3. Select an export option:
 
  • Filtered List (of network interfaces or rogue APs)
  • All Network Interfaces (or All Access Points)
 
Network interfaces data export

4. Save (or open) the generated .csv file when prompted:
 

Groups Data Exports
 
1. Open GROUPS > Router Groups or GROUPS > Access Point Groups.
 
2. Click Export.

3. Select an export option:
 
  • Filtered List (of router or access point groups)
  • All Groups
  • Activity Logs
Groups data exports

4. Save (or open) the generated .csv file when prompted.


Networks Data Exports
 
1. Open NETWORKS, and then click the name of a network in the grid. 
 
Networks data export - select network

2. Select one of the following tabs:
 
  • Devices
  • NameStation
  • ADConnect
  • Gateway
​3. Click Export CSV to export data for the selected tab.
 
Networks data export

4. Save (or open) the generated .csv file when prompted.


Alerts & Logs Data Exports
 
Alert Log
 
1. Open ALERTS & LOGS > Alert Log.

2. Click Export.

3. Select an export option:​
 
  • Current Page (exports all of the data from the grid on the page)
  • Custom Report (redirects to the Reports page to allow you to create or use a custom report)
 
Alerts and logs data export
 
4. Save (or open) the generated .csv file when prompted.

Activity Log
 
1. Open ALERTS & LOGS > Activity Log.

2. Click Export.

3. Select Custom Report. This redirects to the Reports page to allow you to create or use a custom report.
 
Alerts and logs data export

4. Save (or open) the generated .csv file when prompted.


Accounts & Users Data Exports

 
NetCloud Manager Permissions

1. Open ACCOUNTS & USERS > NetCloud Manager Permissions.
 
2. Click Export, and then click Activity Logs. 

3. Select an export option:​
  • ​​​Changes initiated by user
  • Changes on user
NCM data export
 
4. Save (or open) the generated .csv file when prompted.
 
NetCloud Perimeter Permissions

1. Open ACCOUNTS & USERS > NetCloud Perimeter Permissions.
 
2. Click ​​Export CSV.
 
NCP data export

3. Save (or open) the generated .csv file when prompted.


Reports


Custom reports can be created and saved for reuse in NCM from the REPORTS page. Reports provide a way to customize the data you retrieve from NCM when the built-in export features do not meet your needs.

Reports - for creating custom data-export reports

For more information regarding configuration of Alerts and Reports, click here.


Common Mishaps / Known Issues

Reports are provided in .csv format. This type of file is usually opened by a spread sheet type of software installed on the user's PC, for example Microsoft Excel. Depending on the software, some data may be improperly formatted leaving information unusable/deformed.

The most common issue reported is that the Time, Serial Number, and MAC Address columns are displaying truncated or altered information.

This issue resides in the way the software is handling the raw data from NCM. The easiest way to correct this, is to change the format of the column to a format that best resembles the type of data trying to be viewed. i.e. for MAC address, try General or Number, for time, use Time, etc.


Related Articles/Links


Published Date: 07/14/2017

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