NetCloud Manager: Connecting Devices

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Connecting Devices to NetCloud Manager

Products Supported: All Current Series 3 router models. Click here to identify your router.

NCOS: 4.4.0 or newer - for information on upgrading NCOS, click here.

Quick Links


Upgrading Firmware

Registering Devices

Related Articles


This article describes the steps necessary to connect your device to NCM and upgrading the firmware to the necessary version.

Upgrading Firmware

Note: All current Series 3 devices are compatible with NCM. Please refer to this page here, to ensure that your device will work with NCM

Connecting devices to Cradlepoint NetCloud Manager requires at least NCOS version 4.4.0 – you may need to upgrade your NCOS. You can upgrade NCOS through the individual device’s NetCloud OS.

Upgrading NCOS through the NetCloud OS Pages
  1. Log into the device NetCloud OS. Open a browser window and type “cp/” or “” (these are the defaults – you may have changed them) in the address bar. Press ENTER/RETURN.
  2. When prompted for your password, type the eight character DEFAULT PASSWORD found on the product label – this is also the last eight characters of the MAC address. You may have personalized this password.
  3. Once you are logged in, navigate to System Settings → NetCloud OS. Under NetCloud OS Upgrade, select the Automatic (Internet) option to upgrade to the newest NCOS version. It is recommended that you save your settings using System Config Save/Restore.

Registering Devices
Firmware 4.4.0 to 5.4.x

Log into the device NetCloud OS and go to Getting Started → Enterprise Cloud Manager Registration or Quick Links → ECM Registration. Enter your ECM username and password, and click on “Register”.


Your device is now registered in NCM.

NCOS 6.x.x or newer

Log into the device NetCloudOS and go to System -> NetCloud Manager. Click on "Register" and enter your NCM credentials and then click "Register Router".

User-added image

User-added image

Your device is now registered in NCM.


Go to System -> Setup Wizards -> NCM Registration. Enter your NCM credentials and then click "Register".

User-added image

Your device is now registered in NCM.


Related Articles/Links

Published Date: 07/26/2017

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