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Series 3: Device Alerts on a Cradlepoint Router

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Device Alerts on a Cradlepoint Router

Products Supported: AER3100/2100, MBR1400v2, MBR1400v1, MBR1200B, MBR95, CBA850/750B, IBR6x0, IBR350, CBR4x0. Click here to identify your router.

Firmware Version: 5.3.0 (or 4.3.2 for CBR4X0) - for information on upgrading firmware, click here. Please note that for the CBR4x0 and MBR95 routers, there will be no further firmware updates, so the process defined below may be different for these routers.

Firmware version 6.0 has been released and introduces a vastly improved GUI for all current Series 3 routers.  Cradlepoint has created new Knowledge Base articles with updated screen shots and instructions for the new GUI layout.  As a result, this article has received its final update.  To view the version of this Knowledge Base article for Firmware 6.0 and Later please click here.


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Summary

Configuration

Related Articles


Summary

This article describes the configuration for Device Alerts and Email notification in Series 3 Cradlepoint Routers. Device Alerts allow you to get automatic notifications through an SMTP email server of selected system events. Since the router does not have its own SMTP server, you must enable an SMTP email server, such as Gmail, Yahoo, etc., to be able to receive Device Alerts.


Configuration

Configuration Difficulty: Intermediate
  • Step 1: Log into the router's Setup Page. For help with logging in please click here.
  • Step 2: Click on System Settings and select Device Alerts from the drop-down menu.
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  • Step 3: In the Alert Configuration section select which alerts will be reported. 
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    • Firmware Upgrade Available: A firmware update is available for this device.
    • System Reboot Occurred: This router has rebooted. This depends on NTP being enabled and available to report the correct time.
    • Unrecognized MAC Address: Used with the MAC monitoring lists. An alert is sent when a new unrecognized MAC address is connected to the router.
    • WAN Device Status Change: An attached WAN device has changed status. The possible statuses are plugged, unplugged, connected, and disconnected.
    • Configuration Change: Enabling this feature will email any configuration changes, including any password changes, in clear text to the email address set below.
    • Login Success: A login attempt has been detected.
    • Login Failure: A failed login attempt has been detected.
    • VPN Tunnel Goes Down: A VPN tunnel has gone down.
    • Feature License Expiration: A Feature License is about to expire.
    • Full System Log: The system log has filled. This alert contains the contents of the system log.
    • Recurring System Log: The system log is sent periodically. This alert contains all of the system events since the last recurring alert. It can be scheduled for daily, weekly and monthly reports.
    • Step 4: Set the Frequency.
    • Step 5: Set the Time.
     
    • Step 6: Configure the SMTP Mail Server settings.
      • Server Address: the SMTP server URL.
      • Server Port: The SMTP port used by the email server.
      • Authentication Required: Check this box if you are required to provide login credentials to sign into your email. This is typically required.
      • User Name: Your full email address.
      • Password: Your email password.
      • From Address: Your email address, the sender email for the Device Alerts.
      • To Address: Your email address, the receiver email for the Device Alerts.
        • Note: The From and To addresses will only accept lower case letters.
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    • Step 7: In the Advanced Delivery Options settings configure the options as needed.
      • Email Subject Prefix: Optional alert email subject prefix. This option is helpful to identify alerts from specific routers.
      • Retry Attempts: The number of attempts made to send the alert to the mail server. After the number of attempts are exhausted, the alert is discarded.
      • Retry Delay: The delay between each retry attempt.
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    • Step 8: Click Apply.

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    Published Date: 10/05/2015

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