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Connecting Devices to Enterprise Cloud Manager (ECM)

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Connecting Devices to Enterprise Cloud Manager

Products Supported: All Current Series 3, CBA750, CBA250, CTR500, MBR1000, MBR800, MBR900, & MBR1200 router models. Click here to identify your router.

Firmware Version: 4.4.0 or newer - for information on upgrading firmware, click here.


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Summary

Upgrading Firmware

Registering Devices

Migrating Devices from WiPipe Central

Related Articles


Summary

This article describes the steps necessary to connect your device to ECM including migrating from WiPipe Central and upgrading the firmware to the necessary version.


Upgrading Firmware

Note: All current Series 3 devices are compatible with ECM. Please refer to this page here, to ensure that your device will work with ECM

Connecting devices to Cradlepoint Enterprise Cloud Manager requires at least firmware version 4.4.0 – you may need to upgrade your firmware. You can upgrade firmware through the individual device’s administration pages or through WiPipe Central.

Upgrading Firmware through the Device Administration Pages
  1. Log into the device administration pages. Open a browser window and type “cp/” or “192.168.0.1” (these are the defaults – you may have changed them) in the address bar. Press ENTER/RETURN.
  2. When prompted for your password, type the eight character DEFAULT PASSWORD found on the product label – this is also the last eight characters of the MAC address. You may have personalized this password.
  3. Once you are logged in, navigate to System Settings → System Software. Under Firmware Upgrade, select the Automatic (Internet) option to upgrade to the newest firmware version. It is recommended that you save your settings using System Config Save/Restore.
Upgrading Firmware through WiPipe Central
  1. Log into WiPipe Central.
  2. Select the group that you want updated firmware for.
  3. Click on Group and select Firmware from the dropdown menu.

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  1. Select at least firmware version 4.3.2.

Registering Devices

Firmware 4.4.0 to 5.4.x

Log into the device administration pages and go to Getting Started → Enterprise Cloud Manager Registration or Quick Links → ECM Registration. Enter your ECM username and password, and click on “Register”.

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Your device is now registered in ECM.

Firmware 6.x.x or newer

Log into the device administration pages and go to System -> Enterprise Cloud Manager. Click on "Register" and enter your ECM credentials and then click "Register Router".

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Your device is now registered in ECM.

or

Go to System -> Setup Wizards -> ECM Registration. Enter your ECM credentials and then click "Register".

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Your device is now registered in ECM.

Migrating Devices from WiPipe Central

The following articles detail the steps for safely migrating devices from WiPipe Central to Enterprise Cloud Manager:


Related Articles/Links


Published Date: 10/30/2015

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