ECM: Configuration Priority

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ECM: Configuration Priority

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Determining where a router gets its configuration

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This article explains how configuration priorities are set between Cradlepoint Enterprise Cloud Manager and the device administration pages, as well as how to determine the source of the router's configuration.


For customers with Cradlepoint Enterprise Cloud Manager (ECM), there are three main ways to edit a device's configuration: in ECM, through Group and Device configurations, and locally, through the router's own administrative page.

  • ECM Group configuration has the lowest priority.
  • Router local configuration has high priority.
  • ECM Device configuration has the highest priority.

The router's default configuration is used as a basis for comparison for configuration files. It is overwritten by any custom local configurations or ECM configurations.

The Group configuration in ECM is overwritten by both the custom local router configuration and the Device configuration in ECM.

The ECM Device and local router configurations are synonymous in most cases. When making a configuration change at the local level, the changes will then sync with the ECM Device level, and vice versa. The two scenarios where the ECM Device level configuration will override Local changes are:

  • when conflicting changes are made at both the Local and ECM Device level while the device is offline. Once brought online and checks into ECM, the ECM Device level changes will have priority.

  • when a new change is made locally while the ECM Device level configuration is still synching the previous change. The new change will be overwritten by the last ECM Device level configuration once the sync completes.

In general, the preferred method for managing devices that are registered in ECM is through the Group configuration. If there are more specific settings needed for individual devices, use the Device configuration in ECM. For example, it is possible to make the administration password standard for an entire group, and then create individual SSIDs for each device - both through ECM.

Determining where a router gets its configuration

The individual config symbol found on the ECM Devices page indicates that the router is running a non-default configuration. The same symbol, when found on the ECM Groups pages tells us that the group contains one more routers that are running configuration settings that do not match the router default or the group configuration. (Tip: clicking the individual config symbol on the Groups page will automatically display all routers with unique configurations.)

The Configuration Summary option in ECM displays a color-coded output of the router's configuration. The target configuration displays the total sum of the different configurations the router is running:

  • settings in purple are pulled from the Group configuration in ECM
  • settings in green are pulled from the Device configuration in ECM
  • settings in grey exist only on the router's local configuration file, and are not synched to the Device configuration in ECM (possibly because the config sync was suspended, or the router went offline before synching)

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Published Date: 7/27/2016

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